Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Parimatch, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Gambling involves risk, and there is no guaranteed way to win. Please gamble only with money you can afford to lose.
We are committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with online gaming.
Age Verification
Online gaming on Parimatch is strictly restricted to individuals who are 18 years of age or older (or the legal gambling age in your jurisdiction, whichever is higher). By using this website, you confirm that you meet the legal age requirement in India and your respective state or territory.
We implement strict age verification procedures to ensure compliance with local laws and regulations. If you are below the legal age, you are prohibited from accessing our platform.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing Losses: Continuing to gamble to recover money you have lost
- Hiding Gambling Activity: Concealing the extent of your gambling from family, friends, or partners
- Neglecting Responsibilities: Prioritizing gambling over work, studies, or family obligations
- Increasing Bets: Needing to wager larger amounts to achieve the same level of excitement
- Loss of Control: Being unable to stick to predetermined limits or stop when you intended to
- Financial Strain: Borrowing money, selling possessions, or using credit to fund gambling
- Mood Changes: Experiencing anxiety, depression, or irritability related to gambling
- Withdrawal Symptoms: Feeling restless or irritable when not gambling
- Lying About Gambling: Deceiving loved ones about time spent or money wagered
- Failed Attempts to Cut Back: Repeatedly trying and failing to reduce or stop gambling
If you recognize any of these signs in yourself or someone you know, it is important to seek help immediately.
Self-Help Tools & Responsible Gaming Features
Parimatch provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specific period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are prepared to lose before stopping play
- Betting Limits: Control the maximum amount you can wager on individual bets or games
- Reality Checks: Receive periodic notifications reminding you how long you have been playing and how much you have spent
- Session Time Limits: Set automatic logout after a predetermined period of activity
- Self-Exclusion: Voluntarily exclude yourself from your account for a period ranging from days to years
To access these tools, please log into your account and visit the Responsible Gaming settings section. We encourage you to use these features proactively to support your responsible gaming habits.
Support Organizations & Helplines
If you or someone you know is struggling with problem gambling, please reach out to these organizations for confidential support:
India & South Asia
- AASRA (Lifeline for Mental Health): Provides counseling and support for mental health issues including gambling addiction
Phone: +91 22 2754 6669 (Mumbai)
Website: www.aasra.info - iCall – Emotional Wellness & Mental Health Support: Free confidential counseling service
Phone: +91 9152987821
Website: www.icallhelpline.org - Vandrevala Foundation: Mental health helpline providing support and resources
Phone: +91 9999 666 555
Email: [email protected]
United Kingdom
- GamCare: Free, confidential support for problem gamblers
Phone: 0808 8020 133
Website: www.gamcare.org.uk - GamStop: National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Australia
- Gambling Help Online: Free and confidential online counseling
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858
Canada
- Responsible Gambling Council: Prevention, research, and treatment resources
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling (NCPG): Confidential helpline and referral services
Helpline: 1-800-522-4700
Website: www.ncpgambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Federal center for health education
Website: www.bzga.de
If You Need Help, Reach Out Today
Problem gambling is a treatable condition. If you are experiencing difficulties controlling your gambling, or if gambling is negatively impacting your life, financial situation, or relationships, please seek help immediately.
Speaking to a counselor, therapist, or calling a helpline is a sign of strength, not weakness. Support is available, and recovery is possible.
You do not have to face this alone.
Contact Parimatch Support
If you have questions about our responsible gaming tools or need assistance with your account, please contact our customer support team at [email protected] or